Get Help
Our support team is here to assist you. For any questions, concerns, or feedback about Away AI, reach out to us via email. We aim to respond within 24–48 hours.
Primary Support Channel
Email us at support@heyaway.ai or call us at +91 6366039822.
Booking Support
For questions about your bookings — including cancellations, refunds, schedule changes, or payment issues — please email us with your booking reference number and we'll assist you promptly.
Include in Your Email
Your booking reference, the email or phone number associated with your account, and a brief description of your issue.
Account & Privacy
To request account deletion or exercise your data privacy rights, you can do so directly within the app settings or by emailing support@heyaway.ai with the subject line "Account Deletion Request". For full details on how we handle your data, please see our Privacy Policy.
Report an Issue
Experiencing a technical issue or found a bug? Please email support@heyaway.ai with a description of the issue, your device model, operating system version, and any relevant screenshots. This helps us investigate and resolve the problem quickly.
Contact Us
You can reach us through any of the following channels:
Go Waya Tech Private Limited
Registered Office
L-148, 5th Main Road,
Opp Rajesh Jewellery Mart,
Sector 6, HSR Layout,
Bengaluru, Bengaluru Urban,
Karnataka, 560102